Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

• A burst hot water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
• A failure or breakdown of gas, electricity or water supply
• Any fault or damage that makes the rented property unsafe or unsecure
• An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
• A serious fault in a lift or staircase in the rented premises.

Emergency Tradespeople

The following tradespeople can be contacted after hours ONLY if the maintenance is in one of the above categories. Please Note: If you contact a tradesman and it’s not considered urgent you will be charged for their time.

• Plumber/Hot Water: Warranwood Plumbing – Contact John 0417 566 891
• Electrician: Fluro Electrics - 0422 146 983
• Locksmith: Top Lock 1300 679 979
• Glazier: Able Glass 0417 348 815 or O’Brien Glass 1800 645 011